Privacy Policy

1. Introduction

LipSync Video ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lip sync video platform at lipsyncvideo.ai ("the Service").

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, and password when you create an account
• Payment information: billing details processed securely through our third-party payment providers
• Content you upload: images, audio files, and videos you submit for processing
• Communications: messages you send to our support team

2.2 Information Collected Automatically

• Device information: browser type, operating system, and device identifiers
• Usage data: pages visited, features used, time spent on the Service, and click patterns
• Log data: IP address, access times, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your content through our AI tools and deliver results
• Process payments and manage your account
• Send you important service updates and notifications
• Respond to your support inquiries and requests
• Improve and optimize the Service based on usage patterns
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations

4. How We Handle Your Content

Content you upload (images, audio, videos) is processed by our AI models solely to generate the requested output. We do not use your uploaded content to train our AI models. Uploaded content is temporarily stored during processing and generated content is stored in your account library until you choose to delete it. We do not share your content with third parties except as necessary to provide the Service.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: third-party companies that help us operate the Service (hosting, payment processing, analytics)
• AI processing partners: to process your content through AI models
• Legal requirements: when required by law, legal process, or government request
• Business transfers: in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We retain generated content in your library until you delete it or your account is closed. We may retain certain information as required by law or for legitimate business purposes after account deletion.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate personal data
• Deletion: request deletion of your personal data
• Portability: request a copy of your data in a portable format
• Objection: object to certain processing of your personal data
• Restriction: request restriction of processing of your personal data

To exercise any of these rights, please contact us at support@lipsyncvideo.ai.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. Essential cookies are required for the Service to function properly. Analytics cookies help us understand how the Service is used. You can control cookie preferences through your browser settings.

10. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

11. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@lipsyncvideo.ai.